Reviews

This company is great. Had to call to reschedule the appointment a couple times, and they were always friendly and accommodating! They showed up at the exact time of the appointment, assessed the rooms they’d be cleaning, and quickly got to work. They were in and out in under two hours for 7 areas in our home and gave me a full rundown of everything they did when they finished. Great company, would definitely use them again!

Excellent work cleaning up a couch covered in doggy drool stains. The technician was super friendly and the price was good considering the hours it took him to do the job. I highly recommend W.B. Arthur!

Called after finding the upstairs toilet had cracked and been leaking and refilling itself for several days!! Massive water damage to garage and all of upstairs. Owner was there within an hour and a half….took several hours to assess all the damage and took all measurements and photos for the insurance company. He got his crew out that same evening and they got all the water hosed out and started up all the air movers and dehumidifiers immediately!!! The next day, the crew was out again and got ALL of the demo done!! Have had nothing but a great experience with them….even in the midst of a disaster, they have been incredibly caring and have explained every detail of the operation!!! Would recommend these guys to anyone and everyone I know!!!

Professional and great at what they do!

Customer Service is great! Had to reschedule due to bad weather and had no issues. Price was good and my carpets look great!

Had to call W.B. Arthur in the worst moment of being a homeowner. Had a toilet break while I was away. Trey answered the phone immediately and was able to show up quicker than anybody else,(who never answered the phone), he was able to get out there that afternoon, 2 1/2 from first contact, he took moisture readings to confirm what indeed needed to come out. They were able to bring the vacuum trucks that night and was able to save a lot of future headache in the whole process. They brought in fans and dehumidifiers to cover all the wet parts of the house. The next day they came out and tore out everything that was wet and cleaned everything up. The whole crew they had was extremely helpful and put almost my concerns at ease. Trey was very helpful with all the questions I had, helped me through every step. if you ever need any water restoration or help WB Arthur is the one to call!

Zach and his team came to our rescue in Kingwood Texas when my parents, unfortunately, lost everything in Harvey. We had several companies walking around trying to drum up business right after the floodwaters receded but we did not trust them since many of them seemed to be storm chasers. I am from Austin and decided to call a local company for some advice on the dry out process. Zach took my call and was more than happy to help us during our time in need. We decided at that point to hire W.B. Arthur to dry out and treat my parents’ home. This is a first-class operation and we would highly recommend them to anyone in need help. This is the first online review we have ever written because it was well earned. Great job Zach and your team.

WB Arthur came the same day I called and did an outstanding job! Would highly recommend this company!

I would give them 10 stars if I could! As a first-time homeowner, I don’t know what I’m doing half the time, but Trey and his team rescued me when my basement flooded. Their knowledge and customer service is top-notch, and I would highly recommend them. I hope I never encounter any water issues again, but if that ever happens I know who to call.

LOVE these guys. Fast, Reliable, Respectful and ALWAYS do quality work. I would recommend them to anyone looking for top of the line service!