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Reviews

W.B. Arthur strives for customer satisfaction! We have many happy customers who would love to share their stories with you. Take a look and read all of our testimonials below. If you are ready to start your service, please call us today at 512-687-3103.

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“In the midst of a disaster, they have been incredibly caring.”

Called after finding the upstairs toilet had cracked and been leaking and refilling itself for several days!! Massive water damage to garage and all of upstairs. Owner was there within an hour and a half….took several hours to assess all the damage and took all measurements and photos for the insurance company. He got his crew out that same evening and they got all the water hosed out and started up all the air movers and dehumidifiers immediately!!! The next day, the crew was out again and got ALL of the demo done!! Have had nothing but a great experience with them….even in the midst of a disaster, they have been incredibly caring and have explained every detail of the operation!!! Would recommend these guys to anyone and everyone I know!!!

K.H.
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“Our carpet looks brand new!”

We had W.B. Arthur clean our carpets after our elderly dog had an accident in the family room. They cleaned the carpet in our two-story home, including the stairs, and did an excellent job. Our carpet looks brand new! Even older stains from spilled coffee and wine came out completely. They were very friendly and professional. I would recommend W.B. Arthur to anyone without hesitation!

J.W.
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“The team was super polite and efficient.”

The service provided was excellent. They took care to cover all of my furniture so as not to get any debris on anything. The team was super polite and efficient. I highly recommend using them for your air duct and dryer vent cleaning. They also showed up on schedule.

D.A.
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“They made themselves available any time we needed them.”

I work with a property management company and we used W.B. Arthur Restoration & Cleaning this past summer. They made themselves available any time we needed them and stayed until the job was complete. There were times when we needed something done that day and he did everything possible to get it done. Cleaning was done well and if there was any issue he made sure to correct it that very minute. We will continue using W.B. Arthur Restoration & Cleaning for our maid service and carpet cleaning. Very thorough.

L.G.
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“From start to finish, a job well done.”

Called W.B. Arthur in the Morning and were able to fit me right in that day which was very nice to begin with, to say the least! Then the service Rep. Eddie arrived at exact time quoted and proceeded to do an amazing proficient job on the carpet. He is a true professional and has great customer service skills as well. Would recommend their company to anyone! My neighbor was so impressed he is hiring them for his home next week! Thanks again Eddie and everyone at W.B., from start to finish, a job well done.

D.C.
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“Couldn’t be more pleased with the outcome.”

Trey and Zac are so professional and compassionate. They understand they are dealing with stressed out people and do everything in their power to work quickly to restore things to first-rate condition. Couldn’t be more pleased with the outcome.

J.W.
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“Home town manners!”

They are 10 stars! Wonderful service and home town manners!

D.G.
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“He was on time and very consistent with the work he provided for us.”

I am the Property Manager for Parkway Grande in San Marcos, Texas. I have always had the pleasure working with such a true professional. W.B. Arthur Restoration & Cleaning takes pride in their work and is very reliable. I use them for my everyday carpet cleaning and carpet repairs. I have also used them for a major water leak restoration project. He was on time and very consistent with the work he provided for us. I highly recommend!

P.G.
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“Service like no one else we’ve ever heard of.”

WB Arthur saved the day! Considering this is a call you never want to have to make, ours was for a flooding house from an overflowing toilet…WB Arthur was onsite and working quickly and very professionally managing our own home tragedy. From the first employee we met to the owners that BOTH came to our house to make sure we were being properly handled – service like no one else we’ve ever heard of.Thank you WB Arthur!

M.C.
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“Excellent job and technicians were very professional.”

Having used WB Arthur carpet cleaning service for many years at Mariposa Apts I was aware of the quality of their service so they were the first to come to mind to do my own home. Excellent job and technicians were very professional. I highly recommend!

P.B.
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“They were very helpful in explaining what the process was.”

Everything about this service call was exceptional. I called on Sunday afternoon and Trey was very kind and informative. Once the servicemen got there, they were very helpful in explaining what the process was. I would definitely recommend them

R.V.